Strategic technology
We scale businesses and organizations combining strategic technology with creative force
What we do
Salesforce services and CX Automation.
SALESFORCE PARTNER
Salesforce on full throttle
We are the Salesforce Partner that allows you to scale your business, teams, and systems with technology that adapts to your processes -not the other way around.
Solutions and services.
01
Execution
02
Strategy
03
Expertise
Managed services
A multidisciplinary team of the best in class to find the key to the long-term vision.
Staff augmentation
The specific talent you need to fill the missing pieces in your team.
End-to-end project
There are no two same Salesforce projects. Whether it's an app, integration or implementation, we got your back.
Product support
Maintenance and enhancements for your Salesforce org. We will support your needs with muscle and brain.
Managed services
A multidisciplinary team of the best in class to find the key to the long-term vision.
Staff augmentation
The specific talent you need to fill the missing pieces in your team.
End-to-end project
There are no two same Salesforce projects. Whether it's an app, integration or implementation, we got your back.
Product support
Maintenance and enhancements for your Salesforce org. We will support your needs with muscle and brain.
Consulting
A profound analysis of your processes that will pave the path towards improvement opportunities.
Training
A full set of tools for your team to bring the best out of a rich ecosystem.
Core expertise
Sales
Service
Experience
Plataform
Expanding expertise
Net Zero
Marketing
Commerce
+160
Certifications
+60
Clients
+60
Experts
Products
CX automation at its best
Enjoy original world-class automated customer service products. Set for your needs, straight from our lab.
Solutions and services.
01
Products
02
Channels and integration
03
Solutions
Help Center
Automate up to 82% of contact center interactions with Hikko’s Help Center.
Virtual Assistants
A multi-industry conversational assistant that automates customer service and other types of transactions.
Waypath
Perform A/B testing on flows and generate progressive rollouts for specific user segments.
Experience Surveys
Improve CSAT and NPS points. Offer internal and external quality surveys.
Help Center
Automate up to 82% of contact center interactions with Hikko’s Help Center.
Virtual Assistants
A multi-industry conversational assistant that automates customer service and other types of transactions.
Waypath
Perform A/B testing on flows and generate progressive rollouts for specific user segments.
Experience Surveys
Improve CSAT and NPS points. Offer internal and external quality surveys.
Channels
Integrations
Implementation
Through our consultative methodology, our team will understand your business needs, develop a custom solution and deliver, right on time.
Support
Maintenance and improvement of flows to optimize the technical efforts and keep evolving the products to deliver better results.
82%
automation
+30
projects
+50M
monthly interactions
Testimonials
The word out on the street
We aimed to transform customer service in messaging platforms and achieved it with Hikko, increasing transactions and being recognized for the innovation with multiple awards.
Jose Donato
Innovation Specialist at Banco de Bogotá
Hikko's solutions have enabled Infocorp's clients to generate more transactions in new channels.
Ana Inés Echevarren
CEO at Infocorp
These are the guys you want on your side in the Salesforce landscape. If you need development assistance or consulting, choose Hikko.
Chris Handley
Senior Product Manager at LogMeIn
Hikko have been a solid contributor to our migration from our previus email marketing platform and we continue to work with them in almost all areas of Salesforce development.
Senior Director at American institute of Architects
ABOUT US
Global footprint
Hikko is the sum of dedicated service and disruptive product design. The combination of muscle and creativity. Of strength, poise and consistency with drive and optimism for what’s to come.
We are Salesforce's first partner in Uruguay, with regional presence and global reach. The meeting point of 10 years of precise execution with 10 years of innovation and creativity.
We created Hikko to materialize a committed and dynamic future: better services, better products, better ideas. This is what drives us:
- Scaling organizations
- Empowering communities
- Expanding the impact
Contact us
We’d love to hear from you!
Thank you for your interest in Hikko. Please fill out the form below and we’ll get in touch within one to two business days.